Continue to report these as you would any problem with these machines, knowing that the issue will probably resolve itself in less than a minute.
The problem is being worked on.
- Adam
Friday, January 22, 2010
Add-Value Station Sporadic Problems
Ever since the system upgrade Blackboard did a couple of weeks ago (this is the software used by Housing & Food Services for processing online Husky Card and Dawg Prints Card transactions), there continue to be sporadic outages. These are usually momentary and seem to go mostly unnoticed. What our users might experience is the Add-Value station not recognizing their cards when they are swiped to add money onto them, or a 'Temporarily Out of Service' note may appear on the screen at the Add-Value station.
Continue to report these as you would any problem with these machines, knowing that the issue will probably resolve itself in less than a minute.
The problem is being worked on.
Continue to report these as you would any problem with these machines, knowing that the issue will probably resolve itself in less than a minute.
The problem is being worked on.
