Monday, January 30, 2012

Problems Opening Word Documents on Access+ PCs

Recently, there have been reports of users occasionally not being able to open Word documents on the Access+ PCs.  If users get a pop-up that says something about waiting for the program to finish loading, have them click the Cancel button.  At that point Word will go ahead and open.
This is a known, sporadic problem caused by Adobe attempting to run auto updates on these machines.  Unfortunately, this probably won't be able to be corrected until the end of the quarter.