Access+ PCs are periodically defaulting to XPS Document Writer printer, instead of Allen_Suzzallo. If this occurs during a student login, they will not get the
Pharos pop-up (where the put their's and their document's names). If they manually choose Allen_Suzzallo, the
Pharos pop-up will work just fine. When this session is logged out and someone logs back it, it generally works just fine for the next session.
Catalyst is aware of this problem and is trying to find out what's causing it. In the meantime, please
report these occurrences as individual machine problems.