Hi Public Services Colleagues,
I wanted to let you know about a new Summit function that was gained in
yesterday's NRE upgrade. At long last, patrons now have the ability to
cancel their own Summit requests from their Summit account - they no
longer need to contact the ILL/Summit office in order to cancel a
request for a Summit item.
An easy way to do this is to have patrons log into their UW Libraries
account. Within their account is a link to "My Summit Account." From
there the patron can select their institution (University of
Washington), click "Continue," and a list of their requests will appear.
Recently-placed requests - that have not already been shipped - will
now have a "Cancel" button. Attaching a screen shot here.
Please let me know if there are any problems using this feature, or with Summit in general.
Best,
Heidi