Telelphone Calls for Employment Verification

If you receive phone calls from what sounds like a call center asking for you to verify someone's employment at the UW (may be calling from 880-993-8762):

• For any UW employment verification, you can refer them to the Integrated Service Center (ISC). Their phone is 206-543-8000. Verification request forms and other information is available at: https://isc.uw.edu/your-info/work/voe/.

- Adam

Paper Size Prompt at Dawg Prints Printers

A-4 paper size is a commonly used paper size in many countries around the world, except the U.S.

International students often send documents to the public printers that require A-4 paper until they learn that 8.5"x11" is the equivalent local/standard paper size.

 

 The print drivers at the public printers will not auto adjust to change the paper size from A-4 to 8.5"x11".

Two scenarios that occur at the public printers with A-4 "paper" documents that will/may require staff assistance:

Student selects A-4 paper size using the print manager, student clicks the document in the print queue and the following message appears: "unsupported paper size".  *The student will need to resend the document and specify 8.5"x11" as the paper size.

Students' laptop or word, excel, etc. application is pre-set to A-4 paper size.  Printer will lock up and display a prompt to select a paper tray.   Tap the 'reset' and 'cancel print job' options.  Selecting an 8.5"x11" paper tray does not work because the formatting is off.

• The student (or desk staff) will need to change the paper size setting by clicking 'page layout' or 'page settings' (depending on the application) find the paper size options list and change to 8.5"x11".  The paper size cannot be changed using the print manager, you must use 'page layout' or 'page settings'.

 

- Adam

New UW Libraries - Reserve a Room or Make an Appointment Web Site

The Libraries has moved to new software for reserving group study rooms and other kinds of spaces.  This program, it is hoped, will eventually grow to include reserving equipment available in some libraries (e.g., laptops in Odegaard).

 

The new landing page for Reserve a Space on the Libraries public home page is:
http://uw.libcal.com/

• To start, click on a location.
• Click on an available square to begin the reservation process
• Then click on the Submit Times button at the bottom of the screen (you may need to scroll down).
• At that point you will see this information:

Suzzallo and Allen Libraries: Terms & Conditions

Your reservation is not yet confirmed! You must click "Continue" below to proceed.
You will receive a confirmation email when your reservation is confirmed.

Policies:

1) Reservations may be made a maximum of 2 weeks in advance.
2) Spaces may be reserved for up to 2 hours per reservation.
3) Individuals can make more than one 2 hour reservation per day but there must be one hour between reservations.
4) Individuals cannot have more than one space reserved at one time.
5) Individuals can make no more than 4 reservations per day.
6) If a reservation is not claimed within 15 minutes, it may be used by another group.
7) Only current UW students, staff, and faculty with current, valid NetIDs will be able to reserve a space.
8) Reservations are only valid when the library is open. Hours can be checked here: http://www.lib.washington.edu/about/hours
8) Please do not leave your belongings unattended, they are vulnerable to theft.
9) Consult individual libraries for additional usage policies.

Problems with Accessing UpToDate

You may get phone calls from members of the Health Sciences community who state they are unable to access the database UpToDate.


There is a known problem with accessing this database from off campus using the Libraries Proxy Server, a problem we are working to resolve.


It is recommended they visit the Libraries Off-Campus Access & Technical Support web page and follow the directions for using Husky OnNet instead of the Proxy Server.


Recommend they follow the link Configuring Husky OnNet to Access UW-Restricted Library Resources before downloading OnNet, for instructions about configuring it for use with the Libraries online resources.
You can recommend they use Dynamed.  This is a good alternative recommended by Health Sciences librarians.  More information is available here: http://guides.lib.uw.edu/go.php?c=13917343.

- Adam

Allen Lobby Exhbit to be Taken Down

Starting May 27, the India/Soviet exhibit in the Allen lobby will slowly be dismantled.  It will be completely gone my May 30, since there is another exhibit slated to be installed June 1.

- Adam

Starbucks in Suzzallo Press Release - Fielding Questions

The official press release on the new Suzzallo Starbucks went out yesterday afternoon, April 11:  http://www.washington.edu/news/2017/04/11/university-of-washington-and-starbucks-to-create-unique-coffeehouse-destination-at-suzzallo-library/

 

This announcement is creating quite a buzz with the media.  So, a reminder that all media inquiries should go through Michelle Ma in News & Information.

Her email is mcma@uw.edu.  Phone is 206-543-2580.

 

As always, if you have any questions, just let me know.

Linda

________________________________________________________________________
LINDA AMBRE
Assistant to the Vice Provost for Digital Initiatives and Dean of University Libraries | Manager, Libraries Facilities Operations

482 Allen Library|Box 352900 
Seattle, WA  98195-2900 | USA
Office 206.543.1763 | Direct 206.685.2080 | FAX 206.685.8727
lambre@uw.edu | uwlib-facilities@uw.edu for Facilities issues

Government Publications Stacks Retrieval

As reported in the WON issues of January 9^th and March 20^th,  Suzzallo Espresso (Suzzallo 101) closed last week to begin transitioning to a licensed Starbucks® Coffee.  Infrastructure construction commenced this week in the Government Publications Collection area.  The new café is scheduled to open in the fall of 2017.

 

The Government Publications stacks will close at the end of the day on Friday, 3/24, for the duration of the construction.  Users should be directed to and assisted with requesting through UW Libraries Search.  Visitors without borrowing privileges can be helped at the Suzzallo Central Circulation Desk.  During the closure, Central Circulation staff will pull material for users and staff.  The retrieval schedule is found here:

 

http://www.lib.washington.edu/types/locations/govpubs

 

The schedule will be adjusted as needed to accommodate the construction and demand. 

 

Staff requiring materials from the collection for work need to place a work order and the items will be pulled according to the retrieval schedule.  If more materials are needed than can be handled by a work order, send an email to suzzcirc@uw.edu to request the documents and they will make arrangements as they do for large and/or complicated requests from Sand Point. 

 

For questions regarding collection retrieval and access, contact Kirsten Spillum (kirsten@uw.edu).

 

For questions regarding the Suzzallo 101 renovation, email Libraries Facilities (uwlib-facilities@uw.edu) or call 543-2009.

 

Regards,

 

Nancy

Nancy Huling

Director, Reference and Research Services